Nine industry awards and nominations, 2013–2025
What we do
Inspiring ideas that transform
Discover, optimise and validate ideas through research.
Discover
Find the right idea.
Discovery research into unmet needs, tensions and opportunities for ideas.
Learn moreOptimise
Make the idea better.
Testing propositions, features, creative ideas, scripts, designs and messaging, to improve them.
Learn moreValidate
Know the idea works.
Testing at scale to measure reactions to ideas with statistical rigour.
Learn moreTraining
Upskill your research team.
Do more insightful online qualitative research.
Learn moreHow we work
We inform agile workflows, with authentic insights that inspire better decisions
Clients
Examples of who we work with
We work across categories, from technology to media, FMCG, retail and more.
What clients say about us
Read the case studies50% increase in sales
After acting on their recommendations we had an uplift of over 50% in website sales and reengineered our retention strategy.
Inspired a Cannes Lion Award
Feeling Mutual helped develop a brand strategy that went on to achieve a Cannes Lion award and rapid growth for our client.
Upskilled our global workforce
They truly get how insight inspires agile innovation. The training across our global offices helped us upskill in digital ethnography.
Tom Woodnutt
Founder
Our purpose
We are an award-winning insight consultancy, specialising in online and mobile qualitative research. Our purpose is to help brands nurture more mutualistic relationships with people.
In nature, mutuality refers to symbiotic relationships between two species. Each one creates shared value for the other — which results in a sustainable, mutually beneficial relationship.
Mutuality requires authentic insight into what people actually need, think and feel. Digital qualitative research tools are more effective at generating insight that is valid, vivid and feeds directly into agile workflows.
Read why we are called Feeling MutualLet’s start a conversation
Tell us what you’re trying to understand, and we’ll tell you how we’d approach it.